Peek User Support

Choose from the categories to the right to learn all about Peek!

If you can't seem to find the answer to your question, don't forget to check out the Peek Discussion Boards. No question is off limits!

Of course, you can always email us at feedback@nullgetpeek.com or give us a call at 1-877-677-PEEK (7335) between the hours of 9 AM to 9 PM EST, Monday-Friday. We're more than happy to help you out!

Pronto vs. Classic

What is Peek Pronto?

Peek Pronto is Peek’s flagship handheld messaging device, offering unlimited email and texting for a monthly rate as low as $14.99. The key features of Peek Pronto are:
• Push email–super-fast email delivery to your Peek (0-5 minutes depending on your email provider)
• Unlimited email and texting
• All bold font option for improved readability
• Ability to register up to 5 email accounts on your Peek
• Compatibility with most Microsoft Exchange accounts
• Ability to view images, PDF & DOC attachments
• Email and contact search functionality
• Auto-correct

Does Peek Pronto have new hardware?

No. Despite reports to the contrary, Peek Pronto is solely a major new software release.

What is Peek Classic?

Peek Classic is Peek’s original email-only handheld device. Peek Classic keeps things simple, with support for up to 2 accounts as well as the ability to view image attachments. Peek Classic also has the bold font option and auto-correct features. The monthly rate for Peek Classic is also as low $14.99. Emails delivered to Peek Classic will arrive in 5-15 minutes depending on your email provider.

I already have a Peek and can currently text and register 3 email accounts. With the launch of Peek Pronto does this mean I won’t be able to text anymore and I have to eliminate an email account?

No. If you purchased an older model Peek that lets you to text and have 3 email accounts, you’ll always be able keep doing so. But we recommend that you upgrade to Peek Pronto—it’s free and easy (see Upgrading for details)!