Peek User Support

Choose from the categories to the right to learn all about Peek!

If you can't seem to find the answer to your question, don't forget to check out the Peek Discussion Boards. No question is off limits!

Of course, you can always email us at feedback@nullgetpeek.com or give us a call at 1-877-677-PEEK (7335) between the hours of 9 AM to 9 PM EST, Monday-Friday. We're more than happy to help you out!

MS Exchange Guidelines

Q:
Will my Peek work with Microsoft Exchange?
A:

Yes - In general we can access your MS Exchange based email. You’ll need a Peek Pronto and the Peek servers must be able to access the MS Exchange server via the public internet.  If you use a VPN or use a Security ID key/dongle you’ll need to discuss options with your IT administrators to have your email forwarded to a publicly available account like GMail/Hotmail/AOL or Yahoo!

We can access your MS Exchange based emails in three ways:

1) Internet Message Access Protocol (IMAP) - this is the preferred method of accessing your MS Exchange email and the most common

2) Outlook Web Access (OWA) - We can access your email using OWA however it has a few restrictions:

  • • We support MS Exchange server version 2003 and 2007
  • • If you see “CookieAuth.dll” in the URL of the Outlook Web Access login screen that means that the server has Internet Security and Acceleration Server which we don’t support
  • • In general, only authorized signed SSL certificates will be supported.  If the Exchange server doesn’t use SSL that’s OK too
  • • If you’re lucky enough to have a snazzy custom Outlook Web Access login screen for your Exchange server, we might not be able to collect your email
  • • In general, a web page form based login is essential. If you’ve got a pop-up dialogue box that prompts for the username and password it may not work

3) POP3 - we can access MS Exchange servers over POP3

If you have more questions email feedback@getpeek.com or call us at 1-877-677-7335.  We’d love to hear from you.

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