Peek User Support

Just about every question we get asked is here, with the answer (of course).

You can can also try help from fellow Peeksters at the Peek Discussion Boards. No question is off limits!

Of course, you can always email us at feedback@getpeek.com or call at 1-877-677-PEEK (7335) between the hours of 9 AM to 7 PM ET, Monday-Friday. We're more than happy to help you out!


Questions


I have more than one email address. Can I access them all on my Peek?


I’ve got more than one email address set up on my Peek. Does each email account have its own Inbox?


I have more than one email address. Can I access them all on my Peek?

Yes! If you bought a Peek Classic, then you can add up to two (2) email accounts. But if you bought Peek Pronto (or made the smart move of jazzing up your old Peek!), then you can have up to five (5) email accounts!

Adding a second,third, fourth or even fifth account is easy – just follow these simple steps:

1. Select the ‘Peek Manager’ item from your Peek’s main menu
2. Select ‘Email Accounts’ from the list of options
3. Select ‘Add Account’ from the menu
4. In the ‘Add Account’ screen, remember to fill out all fields. Then select ‘Save Account’ from the menu
5. Once your new account settings are validated, you should receive a popup confirming successful set up

Keep in mind that you won’t be able to add another account if you already have 3 accounts registered.

I’ve got more than one email address set up on my Peek. Does each email account have its own Inbox?

No. To make your mobile email experience as simple as possible, your Peek displays all of your emails on the same screen. Once you open an email, you will be able to tell which email address it corresponds to by the ‘To’ field. And when you reply or forward an email, it’s automatically set up to be sent ‘From’ the correct account.

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